The problem
The shop at $20K/month: Inconsistent work, no growth plan.
When Total Auto Repair came to us, they were doing roughly $20,000/month in revenue. Some months were better, some were worse, but there was no predictable system for bringing in new customers.
Their challenges:
- Website wasn’t mobile-friendly (60% of traffic was mobile)
- Google Business Profile wasn’t optimized (they weren’t showing up in "near me" searches)
- No paid advertising (relying 100% on word-of-mouth and drive-by traffic)
- No follow-up system (leads would call, get a quote, and disappear)
- No email marketing (no way to bring back past customers)
The owner knew they could handle more work, but they didn’t know how to get it consistently.